Elder Services

Phoebe J
PBJ Takeaway: Elder Services

6 Facilities1 States100% For-ProfitAvg. Overall Rating: 2.3Avg. Staffing Rating: 3.0Staffing Rating: 3.0

Elder Services operates 6 nursing homes across 1 state, all classified as for-profit. Its average CMS overall rating is 2.3 stars.

Across the portfolio, facilities report an average of 3.90 total nurse HPRD, including 0.50 RN hours, above the national ratio of 3.77 HPRD.

33% of Elder Services facilities meet PBJ320 high-riskPBJ320 assigns nursing homes as high-risk when CMS designates them as: Special Focus Facility (SFF), SFF candidate, 1-star overall rating, or with an abuse icon. criteria (e.g. special focus facility, one-star overall, abuse icon). CMS reports a total of 6 fines ($540,233) for the chain's nursing homes.

320 Consulting
Elder Services Key Metrics
Providers
6
States
1
Avg. Rating
2.3
Total Fines
$540,233
High-Risk FacilitiesPBJ320 assigns nursing homes as high-risk when CMS designates them as: Special Focus Facility (SFF), SFF candidate, 1-star overall rating, or with an abuse icon. – Elder Services
Special Focus Facilities (SFFs)
0
SFF Candidates
1
1-Star Overall
2
Cited for Abuse
1
Avg. CMS 5-Star Rating – Elder Services
Overall
2.3
Health Inspection
2.3
Staffing
3.0
Quality Measures
2.8
Elder Services Facilities

Nursing homes affiliated with this entity. Latest quarter staffing from CMS PBJ data. Click column headers to sort.

StateProviderCityTotal HPRDRN HPRDOverall RatingStaffing Rating
MABrandon Woods of DartmouthSouth Dartmouth4.000.5523
MABlaire House of MilfordMilford3.630.4523
MABrandon Woods of New Bedford Abuse, 1 star, SFF CandidateNew Bedford4.220.5413
MABlaire House of WorcesterWorcester3.700.3632
MAWest Side House Ltc FacilityWorcester4.000.4454
MABlaire House of Tewksbury 1 starTewksbury3.920.6313
Methodology

This dashboard uses CMS Payroll-Based Journal (PBJ) data (2017–2025), along with other public datasets (Provider Information, Affiliated Entity). State staffing standards via MACPAC (2022).

Metrics

  • Hours Per Resident Day (HPRD): Total staff hours ÷ average residents. Example: 350 hours for 100 residents = 3.5 HPRD.
  • Direct Care (excl. Admin, DON): Hours per resident day for direct care staff only (RN, LPN, CNA, NAtrn, MedAide), excluding administrative and supervisory roles.
  • Contract Staff %: Share of hours provided by contract staff.
  • Census: Average number of residents during the period.

Note: Some states set minimums (e.g., NJ, CA, NY at 3.5 HPRD); a federal 3.48 minimum was recently overturned (2025). A 2001 federal study linked 4.1 HPRD to better outcomes in that study. Staffing needs vary by resident acuity (case-mix), day, and shift. Estimates on PBJ Takeaway assume roughly 60% of staff are CNAs.

Data transparency

The PBJ Dashboard pulls directly from CMS data and is carefully vetted for accuracy. Still, sometimes a bug sneaks into the jelly. That could mean: a systemic CMS data reporting issue (e.g., Q2 2017 contract staffing, missing data in 2020 due to COVID) or there could be a coding error on our part. If you spot something that looks off, please let me know via the contact form so I can set things right.

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