Serrano Group
11 Facilities1 States100% For-ProfitAvg. Overall Rating: 2.5Avg. Staffing Rating: 3.2Staffing Rating: 3.2
Serrano Group operates 11 nursing homes across 1 state, all classified as for-profit. Its average CMS overall rating is 2.5 stars.
Across the portfolio, facilities report an average of 4.40 total nurse HPRD, including 0.50 RN hours, above the national ratio of 3.77 HPRD.
36% of Serrano Group facilities meet PBJ320 high-riskPBJ320 assigns nursing homes as high-risk when CMS designates them as: Special Focus Facility (SFF), SFF candidate, 1-star overall rating, or with an abuse icon. criteria (e.g. special focus facility, one-star overall, abuse icon). CMS reports a total of 17 fines ($716,827) for the chain's nursing homes.
Nursing homes affiliated with this entity. Latest quarter staffing from CMS PBJ data. Click column headers to sort.
| State | Provider | City | Total HPRD | RN HPRD | Overall Rating | Staffing Rating |
|---|---|---|---|---|---|---|
| CA | Rialto Post Acute Center | Rialto | 4.59 | 0.52 | 2 | 3 |
| CA | Monrovia Post Acute | Duarte | 4.63 | 0.47 | 3 | 4 |
| CA | Long Beach Healthcare Center Abuse, 1 star | Long Beach | 4.37 | 0.39 | 1 | 3 |
| CA | California Post Acute SFF Candidate | Los Angeles | 4.04 | 0.27 | 2 | 2 |
| CA | Royal Terrace Healthcare | Duarte | 4.46 | 0.47 | 4 | 2 |
| CA | Royal Gardens Healthcare | Alhambra | 4.49 | 0.91 | 2 | 4 |
| CA | Royal Palms Post Acute | Glendale | 4.21 | 0.42 | 2 | 4 |
| CA | Palazzo Post Acute | Los Angeles | 4.37 | 0.31 | 4 | 4 |
| CA | Hollywood Premier Healthcare Center Abuse, 1 star | Los Angeles | 4.41 | 0.31 | 1 | 2 |
| CA | Corona Post Acute Center | Corona | 4.19 | 0.52 | 2 | 4 |
| CA | Maclay Healthcare Center Abuse, SFF Candidate | Sylmar | 4.24 | 0.36 | 2 | 3 |
Methodology
This dashboard uses CMS Payroll-Based Journal (PBJ) data (2017–2025), along with other public datasets (Provider Information, Affiliated Entity). State staffing standards via MACPAC (2022).
Metrics
- Hours Per Resident Day (HPRD): Total staff hours ÷ average residents. Example: 350 hours for 100 residents = 3.5 HPRD.
- Direct Care (excl. Admin, DON): Hours per resident day for direct care staff only (RN, LPN, CNA, NAtrn, MedAide), excluding administrative and supervisory roles.
- Contract Staff %: Share of hours provided by contract staff.
- Census: Average number of residents during the period.
Note: Some states set minimums (e.g., NJ, CA, NY at 3.5 HPRD); a federal 3.48 minimum was recently overturned (2025). A 2001 federal study linked 4.1 HPRD to better outcomes in that study. Staffing needs vary by resident acuity (case-mix), day, and shift. Estimates on PBJ Takeaway assume roughly 60% of staff are CNAs.
Data transparency
The PBJ Dashboard pulls directly from CMS data and is carefully vetted for accuracy. Still, sometimes a bug sneaks into the jelly. That could mean: a systemic CMS data reporting issue (e.g., Q2 2017 contract staffing, missing data in 2020 due to COVID) or there could be a coding error on our part. If you spot something that looks off, please let me know via the contact form so I can set things right.
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