Hillside Heights Rehabilitation Center

Eugene, OR • 5.03 HPRD • 55 residents • For Profit • Entity: Volare HealthEugene, OR • 5.03 HPRD • 55 residentsFor Profit • Volare Health

Phoebe J
PBJ Takeaway: Hillside Heights Rehabilitation Center
5.03 HPRD5.03 HPRD (4.51 Direct HPRD)55 residentsStaffing: ★★★★Overall: ★★★

Hillside Heights Rehabilitation Center reported 5.03 HPRD (≈ 4.8 residents per total staff) in Q3 2025. This level is above its case-mix (acuity) 3.65 HPRD and in the 51st percentile of nursing homes in Oregon (4.94 HPRD).

Put another way… On a typical 30-bed floor at Hillside Heights Rehabilitation Center you’d see about 6.3 staff, including 3.9 nurse aides. For the entire 55-resident facility, that’s about 11.5 total staff, including 7.2 nurse aides.

320 Consulting
Reported vs. Case-Mix (Acuity)

Case-mix is a CMS metric based on resident acuity.

Reported HPRD (5.03) is 137.7% of case-mix (3.65).

Total Staffing: Hillside Heights Rehabilitation Center
Total Staffing

Hillside Heights Rehabilitation Center

Direct staff excludes Admin/DON. State minimums via MACPAC (2022) may reflect calculated HPRD equivalents. Direct staff excludes Admin/DON. State minimums via MACPAC may reflect calculated HPRD equivalents.

RN Staffing: Hillside Heights Rehabilitation Center
RN Staffing

Hillside Heights Rehabilitation Center

Census: Hillside Heights Rehabilitation Center
Census

Hillside Heights Rehabilitation Center

Contract Staff %: Hillside Heights Rehabilitation Center
Contract Staff %

Hillside Heights Rehabilitation Center

Request custom PBJ analysis for litigation and investigative reporting.Request custom PBJ analysis.

Methodology

This dashboard uses CMS Payroll-Based Journal (PBJ) data (2017–2025), along with other public datasets (Provider Information, Affiliated Entity). State staffing standards via MACPAC (2022).

Metrics

  • Hours Per Resident Day (HPRD): Total staff hours ÷ average residents. Example: 350 hours for 100 residents = 3.5 HPRD.
  • Direct Care (excl. Admin, DON): Hours per resident day for direct care staff only (RN, LPN, CNA, NAtrn, MedAide), excluding administrative and supervisory roles.
  • Contract Staff %: Share of hours provided by contract staff.
  • Census: Average number of residents during the period.

Note: Some states set minimums (e.g., NJ, CA, NY at 3.5 HPRD); a federal 3.48 minimum was recently overturned (2025). A 2001 federal study linked 4.1 HPRD to better outcomes in that study. Staffing needs vary by resident acuity (case-mix), day, and shift. Estimates on PBJ Takeaway assume roughly 60% of staff are CNAs.

Data transparency

The PBJ Dashboard pulls directly from CMS data and is carefully vetted for accuracy. Still, sometimes a bug sneaks into the jelly. That could mean: a systemic CMS data reporting issue (e.g., Q2 2017 contract staffing, missing data in 2020 due to COVID) or there could be a coding error on our part. If you spot something that looks off, please let me know via the contact form so I can set things right.