White Oak Management

Phoebe J
PBJ Takeaway: White Oak Management

14 Facilities2 States100% For-ProfitAvg. Overall Rating: 3.4Avg. Staffing Rating: 3.5Staffing Rating: 3.5

White Oak Management operates 14 nursing homes across 2 states, all classified as for-profit. Its average CMS overall rating is 3.4 stars.

Across the portfolio, facilities report an average of 3.90 total nurse HPRD, including 0.50 RN hours, above the national ratio of 3.77 HPRD.

14% of White Oak Management facilities meet PBJ320 high-riskPBJ320 assigns nursing homes as high-risk when CMS designates them as: Special Focus Facility (SFF), SFF candidate, 1-star overall rating, or with an abuse icon. criteria (e.g. special focus facility, one-star overall, abuse icon). CMS reports a total of 17 fines ($395,162) for the chain's nursing homes.

320 Consulting
White Oak Management Key Metrics
Providers Provider roster shows 14 facilities; CMS chain performance file lists 15.
14
States
2
Avg. Rating
3.4
Total Fines
$395,162
High-Risk FacilitiesPBJ320 assigns nursing homes as high-risk when CMS designates them as: Special Focus Facility (SFF), SFF candidate, 1-star overall rating, or with an abuse icon. – White Oak Management
Special Focus Facilities (SFFs)
0
SFF Candidates
1
1-Star Overall
1
Cited for Abuse
2
Avg. CMS 5-Star Rating – White Oak Management
Overall
3.4
Health Inspection
3.2
Staffing
3.5
Quality Measures
3.7
White Oak Management Facilities

Nursing homes affiliated with this entity. Latest quarter staffing from CMS PBJ data. Click column headers to sort.

StateProviderCityTotal HPRDRN HPRDOverall RatingStaffing Rating
NCWhite Oak Manor - TryonTryon4.530.6444
NCWhite Oak Manor - Kings Mountain AbuseKings Mountain3.910.4423
NCWhite Oak Manor-ShelbyShelby4.120.3822
NCWhite Oak Manor - CharlotteCharlotte3.400.3833
NCWhite Oak Manor - Burlington Abuse, 1 star, SFF CandidateBurlington4.120.4614
NCWhite Oak of WaxhawWaxhaw4.020.3953
SCWhite Oak Manor - LancasterLancaster3.860.4644
SCWhite Oak Manor - SpartanburgSpartanburg4.220.8544
SCWhite Oak Manor - ColumbiaColumbia3.530.3533
SCWhite Oak Manor - NewberryNewberry4.010.6654
SCWhite Oak Manor - Rock HillRock Hill3.790.5344
SCWhite Oak Manor - CharlestonCharleston3.840.3643
SCWhite Oak EstatesSpartanburg3.540.4743
SCWhite Oak at North Grove IncSpartanburg3.670.4624
Methodology

This dashboard uses CMS Payroll-Based Journal (PBJ) data (2017–2025), along with other public datasets (Provider Information, Affiliated Entity). State staffing standards via MACPAC (2022).

Metrics

  • Hours Per Resident Day (HPRD): Total staff hours ÷ average residents. Example: 350 hours for 100 residents = 3.5 HPRD.
  • Direct Care (excl. Admin, DON): Hours per resident day for direct care staff only (RN, LPN, CNA, NAtrn, MedAide), excluding administrative and supervisory roles.
  • Contract Staff %: Share of hours provided by contract staff.
  • Census: Average number of residents during the period.

Note: Some states set minimums (e.g., NJ, CA, NY at 3.5 HPRD); a federal 3.48 minimum was recently overturned (2025). A 2001 federal study linked 4.1 HPRD to better outcomes in that study. Staffing needs vary by resident acuity (case-mix), day, and shift. Estimates on PBJ Takeaway assume roughly 60% of staff are CNAs.

Data transparency

The PBJ Dashboard pulls directly from CMS data and is carefully vetted for accuracy. Still, sometimes a bug sneaks into the jelly. That could mean: a systemic CMS data reporting issue (e.g., Q2 2017 contract staffing, missing data in 2020 due to COVID) or there could be a coding error on our part. If you spot something that looks off, please let me know via the contact form so I can set things right.

Request custom PBJ analysis for litigation and investigative reporting.Request custom PBJ analysis.