Journey Healthcare

Phoebe J
PBJ Takeaway: Journey Healthcare

20 Facilities4 States100% For-ProfitAvg. Overall Rating: 1.6Avg. Staffing Rating: 1.1Staffing Rating: 1.1

Journey Healthcare operates 20 nursing homes across 4 states, all classified as for-profit. Its average CMS overall rating is 1.6 stars.

Across the portfolio, facilities report an average of 3.20 total nurse HPRD, including 0.40 RN hours, below the national ratio of 3.77 HPRD.

60% of Journey Healthcare facilities meet PBJ320 high-riskPBJ320 assigns nursing homes as high-risk when CMS designates them as: Special Focus Facility (SFF), SFF candidate, 1-star overall rating, or with an abuse icon. criteria (e.g. special focus facility, one-star overall, abuse icon). CMS reports a total of 33 fines ($2.1 million) for the chain's nursing homes.

320 Consulting
Journey Healthcare Key Metrics
Providers Provider roster shows 20 facilities; CMS chain performance file lists 19.
20
States
4
Avg. Rating
1.6
Total Fines
$2.1 million
High-Risk FacilitiesPBJ320 assigns nursing homes as high-risk when CMS designates them as: Special Focus Facility (SFF), SFF candidate, 1-star overall rating, or with an abuse icon. – Journey Healthcare
Special Focus Facilities (SFFs)
1
SFF Candidates
3
1-Star Overall
10
Cited for Abuse
1
Avg. CMS 5-Star Rating – Journey Healthcare
Overall
1.6
Health Inspection
2.0
Staffing
1.1
Quality Measures
2.5
Journey Healthcare Facilities

Nursing homes affiliated with this entity. Latest quarter staffing from CMS PBJ data. Click column headers to sort.

StateProviderCityTotal HPRDRN HPRDOverall RatingStaffing Rating
GAMurray Woods of Journey Llc 1 starChatsworth3.200.2011
GAFairburn Heights of Journey Llc 1 starFairburn3.090.2011
WVMorgantown Heights of Journey 1 starMorgantown3.150.3211
WVRiverside Valley of JourneySaint Albans3.630.7132
OHChardon WoodsChardon3.610.5231
OHKirtland Woods of Journey 1 star, SFF CandidateKirtland2.950.5511
KYGreen River TrailsGreensburg3.140.4331
KYStanford Crossing 1 star, SFF CandidateStanford3.300.3611
KYVanceburg HillsVanceburg3.120.4621
KYClifton Heights 1 star, SFF CandidateLouisville3.310.4111
KYLyndon Crossing SFFLouisville3.400.56
KYFrankfort TrailsFrankfort3.180.4921
GAStone Mountain Run of Journey LlcStone Mountain2.890.3031
GACartersville Crossing of Journey LlcCartersville3.200.4621
GAJasper Point of Journey Llc 1 starJasper3.010.5811
GADublin Trails of Journey LlcDublin3.000.4921
GACrossings at East Lake of Journey Llc, The 1 starDecatur3.130.3211
GACalhoun Crossing of Journey Llc 1 starCalhoun3.100.2511
GACrossroads of Flowery Branch of Journey Llc, The 1 starFlowery Branch2.920.2211
WVGlasgow Hills of Journey AbuseGlasgow3.130.5821
Methodology

This dashboard uses CMS Payroll-Based Journal (PBJ) data (2017–2025), along with other public datasets (Provider Information, Affiliated Entity). State staffing standards via MACPAC (2022).

Metrics

  • Hours Per Resident Day (HPRD): Total staff hours ÷ average residents. Example: 350 hours for 100 residents = 3.5 HPRD.
  • Direct Care (excl. Admin, DON): Hours per resident day for direct care staff only (RN, LPN, CNA, NAtrn, MedAide), excluding administrative and supervisory roles.
  • Contract Staff %: Share of hours provided by contract staff.
  • Census: Average number of residents during the period.

Note: Some states set minimums (e.g., NJ, CA, NY at 3.5 HPRD); a federal 3.48 minimum was recently overturned (2025). A 2001 federal study linked 4.1 HPRD to better outcomes in that study. Staffing needs vary by resident acuity (case-mix), day, and shift. Estimates on PBJ Takeaway assume roughly 60% of staff are CNAs.

Data transparency

The PBJ Dashboard pulls directly from CMS data and is carefully vetted for accuracy. Still, sometimes a bug sneaks into the jelly. That could mean: a systemic CMS data reporting issue (e.g., Q2 2017 contract staffing, missing data in 2020 due to COVID) or there could be a coding error on our part. If you spot something that looks off, please let me know via the contact form so I can set things right.

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